Terms and Conditions

Privacy Policy

Tenancy Information

Application & Referencing

No Holding Deposit taken during application

Security Deposits
Residential Deposit – equivalent to 5 weeks rent see property details
Student Room Deposit – £300

Security Deposits are protected and held independently during the tenancy by the Deposit Protection Service – Custodial Scheme

Your security deposits should be refunded to you in full at the end of the tenancy unless your landlord has a reason to make deductions. (see full tenancy agreement for defined deductions)

Expenses and Charges included within the tenancy agreement

  • Pets, Additional rent per pet per month – £20.00 for the duration of the tenancy
  • Tenancy Change, per change requested – £50.00
  • Replacement Standard Key cutting, per key – Actual Cost typically £5.00
  • Replacement Specialist Key or Fob, per key – Actual Cost
  • Call out for lost keys during office hours, per call out – £15.00
  • Call out for lost keys outside office hours, per call out – £22.50
  • Interest rate on overdue rent from 14 days overdue, per annum – Bank of England Base Rate plus 3% form 
  • Early Release from Fixed Term, the lower of; Rent remaining to the end of the fixed term or (subject to landlord consent) Rent up to occupation by a replacement tenant plus advertising costs to obtain tenant.

All amounts include VAT (if applicable) and are subject to change.

Full terms and conditions are in the Tenancy Agreement and a draft copy is available on request.

Professional Memberships

CMP

Platinum Property Rentals is member of Client Money Protect CMP005646

PRS

Platinum Property Agents is member of the Property Redress Scheme PRS013198 for property sales and lettings

Company Legal Information

Platinum Property Group Ltd (including with trading styles Platinum Property Agents, Platinum Property Rentals, Platinum Property Students and Platinum Property Auctions)

15-17 St Johns
Worcester WR2 5AE

Registered in England No. 09732281

Worcester Office
Tel 01905 426000
worcester@platinum-property.co.uk

Malvern Office
Tel 01684 898800
malvern@platinum-property.co.uk

Property Agent Support Services Ltd
15-17 St Johns
Worcester WR2 5AE
Registered in England No. 09923408

P.A.S.S. Property Care Ltd
15-17 St Johns
Worcester WR2 5AE
Registered in England No. 11609260
Tel 0333 003 7723
maintenance@passproperty.care

Platinum Property Support Ltd
15-17 St Johns
Worcester WR2 5AE
Registered in England No. 06751033

Platinum Property Finance Ltd – FCA No. 576171
15-17 St Johns
Worcester WR2 5AE
Registered in England No. 07764127
Tel 0800 023 6243
finance@platinum-property.co.uk

P2 Property Management Ltd
15-17 St Johns
Worcester WR2 5AE

Registered in England No. 12460667