Terms and Conditions

Privacy Policy

Tenancy Information

No Application Fees apply
No Holding Deposit taken during application

Residential Deposit – equivalent to 5 weeks rent see property details
Student Room Deposit – £300

Protected Deposits are held by the Deposit Protection Service – Custodial Scheme

Expenses and Charges included within the tenancy agreement

• Pet Certificate over 3 bed, Additional rent per pet per month – £20.00
• Tenancy Change, per change requested – £60.00
• Replacement Standard Key cutting, per key – £6.00
• Replacement Specialist Key or Fob, per key – Actual Cost
• Call out for lost keys during office hours, per call out – £18.00
• Call out for lost keys outside office hours, per call out – £27.00
• Interest rate on overdue rent, per annum – Bank of England Base Rate plus 3%
• Third party costs incurred from missed rent payments, per incident – Total Actual Cost
• Vacation during Fixed term – rent due until end of fixed term
• Early Release from Fixed Term, (subject to landlord consent) – Typically rent until a replacement tenant take occupation plus advertising costs to obtain tenant
• All amounts include VAT (if applicable) and are subject to change.

PRS and CMP

Professional Memberships

Platinum Property Rentals is member of Client Money Protect CMP005646

Platinum Property Agents is member of the Property Redress Scheme PRS013198 for property sales and lettings

Company Legal Information

Platinum Property Group Ltd (including with trading styles Platinum Property Agents, Platinum Property Rentals, Platinum Property Students and Platinum Property Auctions)

15-17 St Johns

Worcester WR2 5AE

Registered in England No. 09732281

Worcester Office

Tel 01905 426000

worcester@platinum-property.co.uk

Malvern Office

Tel 01684 898800

malvern@platinum-property.co.uk

Property Agent Support Services Ltd

15-17 St Johns

Worcester WR2 5AE

Registered in England No. 09923408

P.A.S.S. Property Care Ltd

15-17 St Johns

Worcester WR2 5AE

Registered in England No. 11609260

Tel 0333 003 7723

maintenance@passproperty.care

Platinum Property Support Ltd

15-17 St Johns

Worcester WR2 5AE

Registered in England No. 06751033

Platinum Property Finance Ltd – FCA No. 576171

15-17 St Johns

Worcester WR2 5AE

Registered in England No. 07764127

Tel 0800 023 6243

finance@platinum-property.co.uk